Privacy Policy
Prometheus Exotics, operated by Kronos Asset Management LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prometheusexotics.com, contact us by phone, submit a form, or communicate with us via text message (SMS/MMS).
By using our website or services, you consent to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Contact Information: Your name, email address, phone number, and mailing address.
Rental Inquiry Details: Dates of service, vehicle preferences, event type, pickup and delivery location, and any special requests.
Identity Verification Information: Driver's license number, date of birth, proof of insurance, and other documentation required to process a rental reservation.
Payment Information: Credit card or debit card details processed through our secure third-party payment providers. We do not store full payment card numbers on our servers.
Communications Data: Records of your communications with us, including phone calls, emails, text messages (SMS/MMS), and form submissions.
Automatically Collected Information: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other standard web analytics data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes: to process and fulfill rental reservations and inquiries; to communicate with you about your reservation, including confirmations, reminders, updates, and follow-ups via phone, email, or text message (SMS/MMS); to verify your identity and eligibility to rent a vehicle; to send you promotional offers, new inventory alerts, and marketing communications (only with your express consent, and you may opt out at any time); to improve our website, services, and customer experience; to comply with legal obligations and protect against fraudulent or unauthorized activity; and to maintain internal records and business analytics.
Text Messaging (SMS/MMS) Policy
By providing your phone number and opting in through our website forms, booking inquiries, or by texting us directly, you consent to receive text messages (SMS/MMS) from Prometheus Exotics. These messages may include reservation confirmations and reminders, responses to your inquiries, vehicle availability updates, and promotional offers and special deals (marketing messages require separate opt-in consent).
Message Frequency: Message frequency varies based on your interactions with us. Reservation-related messages are sent as needed. Marketing messages will not exceed 4 messages per month.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further texts will be sent unless you re-subscribe.
Help: Reply HELP to any message for assistance or contact us at info@prometheusexotics.com.
Message and Data Rates: Standard message and data rates from your wireless carrier may apply.
No Mobile Information Sharing: We do not sell, rent, or share your mobile phone number or any information collected through SMS/MMS messaging with third parties for their marketing purposes. Information obtained via text messaging will only be used to provide the services you have requested.
Supported Carriers: Major U.S. carriers are supported. Carriers are not liable for delayed or undelivered messages.
Wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, and Sprint, are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchasing any goods or services from Prometheus Exotics.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We share information with trusted third-party service providers who assist us in operating our business, including payment processors, CRM platforms, email and SMS delivery services, and analytics providers. These providers are contractually obligated to use your information only to perform services on our behalf.
Fleet Partners: When processing a rental reservation, we may share your contact information and rental details with our fleet partners who provide the vehicle for your rental.
Legal Compliance: We may disclose your information if required by law, court order, subpoena, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our website. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Rental records and communications may be retained for up to 7 years for legal and business purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: Opt out of marketing communications at any time by replying STOP to text messages, clicking unsubscribe in emails, or contacting us directly.
California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at the information below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete such information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised Last Updated date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Prometheus Exotics
Operated by Kronos Asset Management LLC
5319 University Dr #10133
Irvine, CA 92612
Email: info@prometheusexotics.com
Phone: (949) 776-0296
Website: prometheusexotics.com